Shipping Rates and Policies
One Business Day Processing on Most In-Stock Orders
Free Shipping on orders over $50 - Use Coupon Code SHIPFREE50
Orders over $50 qualify for FREE shipping with the coupon code SHIPFREE50. We will ship the item in the most cost effective and yet timely manner, whether that be FedEx, UPS, or USPS (standard post or Priority Mail). To qualify, the order must be over $50 before all taxes are calculated. This option does not include local delivery methods. If you would like local delivery please DO NOT enter the code at check out or you will not be able to select local delivery - that option only shows if shipping codes are not entered.
Domestic Shipping Options
We've worked to create a fast, efficient and fair system for order processing and shipping. We know you want your order quickly, at the lowest possible cost. At this time, we ship our packages through the USPS to save money, make quick deliveries (even on Saturdays!), and give you options. The USPS shipping options available are dependent upon where we are shipping to. Standard Post is the most cost effective option, but also takes the longest to get to you with a 5-7 day delivery window. Priority Mail is fast (1-3 day delivery) and cost effective. If you need your package NOW!, Priority Mail Express will get it to you in 1 day, but you will pay more for the speed.
In-Store Pick Up
This option is always free. Weekday pickups: Please give us at least 30 min. to process your order before picking it up. Weekends and the holiday season: Please give us at least 1 hr. to process your order before picking it up. You may have to wait if you come in sooner than the given time frames. In-store pick up is only available during regular store hours.
Timing: Orders placed before 3pm will be delivered after 3pm on the same day. Orders placed after 3pm will be delivered after 3pm the next day. Please take delivery timing into consideration; if you need an order delivered by a certain time please let us know in the notes section when placing your order and we will make every effort to have it to you by this time. An example – you need an order delivered to your place of work before you leave at 5pm. We need to know you have to leave at 5pm. Keep in mind, we may have other deliveries that will affect how quickly we can get your item to you. Please be patient. We also need to know if there are any special instructions needed to get your delivery to you - gate codes or procedures, where to leave the items and with who, etc. We will deliver your items in our regular shopping bags, so please also note this if it is raining or if you need something hidden from sight.
Location: It is very important that you check the map to determine you are selecting the correct delivery option for your area. Zoom in to be extra sure. If we deliver your order to a place outside of the selected delivery area we will charge you an additional fee equal to the farthest delivery area. For example, if you select the “6 mile” delivery area, but we have to go beyond it to the “10 mile” area we will charge you an additional $5.00, for a total of $8.00 for delivery. If we deliver outside of the “10 mile” area you will be charged the extra $5.00 for a total of $10.00 for delivery. If you are having trouble determining if/what area you are located in please give us a call at (614) 568-8590 for assistance.
At this time we ship internationally through the United States Postal Service. Speed of delivery will depend on the delivery location and shipping method. We will try to ship 1st class if package size allows, otherwise we will use Priority International. And although international shipping is subject to exclusion for any free shipping program, we have no intention of making money from shipping fees and we are aware that international shipping can get expensive. If the cost of shipping exceeds what is paid for shipping we will refund the excess funds in the same manner for which the items were paid.